Privacy and Cookies Policy

Privacy Policy

This Privacy Policy outlines how Rezee Ltd (“Rezee,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from clients, customers, website visitors, and individuals interacting with our services.


Data Processing Statement

At Rezee Ltd, we adhere to applicable data protection laws and process personal data based on various legal grounds, which may include:

– Contractual Necessity: We process personal data necessary for property sales, rentals, or related services, fulfilling contractual obligations with our clients and customers.

– Legitimate Interests: Certain processing activities are conducted based on our legitimate interests, such as managing services, improving user experiences, ensuring security, preventing fraud, and conducting marketing activities aligned with our business objectives. We always ensure that our legitimate interests do not override your fundamental rights and freedoms.

– Legal Obligations: We process data as required by relevant laws and regulations, including identity verification, anti-money laundering checks, tax reporting, and compliance with other legal requirements.

– Consent: For specific purposes, we may seek your explicit consent to process personal data, especially when it involves direct marketing communications or sharing data with third parties.


Information Collection

We collect and process various types of personal information, including but not limited to:

– Personal Identifiers: Name, contact details, government-issued identification (e.g., passport, driving licence).

– Financial Information: Details related to property transactions, mortgage applications, financial references, and payment information.

– Property Information: Details about properties of interest, including specifications, prices, locations, and preferences.

– Communication Data: Information provided during interactions with us, including emails, telephone calls, online forms, and correspondence records.

– Website Usage Information: Data related to your use of our website, including IP addresses, device information, cookies, and browsing behaviour.


How We Use Your Information

We use your personal information for the following purposes:

– Providing Services: Facilitating property transactions, including sales, purchases, rentals, and property management services.

– Legal Obligations: Complying with legal and regulatory requirements, such as anti-money laundering measures and reporting to relevant authorities.

– Marketing and Communications: Informing you about properties, promotions, updates, and relevant services that may be of interest to you. You have the right to opt-out of marketing communications at any time.

 – Website Improvement: Analysing website usage patterns, optimising our online services, enhancing user experiences, and ensuring the security of our digital platforms.


Information Sharing

We may share your personal information with the following parties:

– Service Providers: Trusted third-party service providers assisting us in property transactions, marketing activities, website management, and IT support.

– Legal and Regulatory Authorities: When mandated by law or legal proceedings, we may disclose your information to government agencies, regulatory bodies, or law enforcement.


Data Security

We maintain appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no data transmission or storage method is entirely secure.


International Data Transfers

Your data may be transferred to, stored at, or processed in countries outside the European Economic Area (“EEA”). We ensure that appropriate safeguards are in place to protect your data and minimise data accessibility where necessary.


Retention Period

We retain your information for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, as well as to comply with legal and regulatory obligations. The retention period is determined based on the purpose of processing and the applicable legal requirements. Generally, information is retained for a period of seven years after our last contact with you.


Automated Decision-Making

At Rezee Ltd, we want to assure you that we do not engage in automated decision making processes that significantly impact individuals. We do not use automated systems or algorithms to make decisions without human involvement when it comes to matters that have a substantial effect on our users or customers. Our decision-making processes involve human judgement, consideration, and review to ensure fairness, transparency, and optimal outcomes for individuals.


Your Rights

You have rights concerning your personal information, including:

– Access: The right to request access to your personal data and information about how we process it.

 – Rectification: The right to request correction of inaccurate or incomplete data.

– Erasure: The right to request deletion of your personal data under certain circumstances.

– Restriction of Processing: The right to restrict the processing of your personal data in specific situations.

– Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format.


To exercise these rights or inquire about your data, please contact us using the details provided below.


Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology advancements. Any updates will be posted on our website with the revised effective date.


Contact Information

For enquiries or concerns about this Privacy Policy or our data practices, please contact us at:

Address: The Bloc, F13, Springfield Way, Anlaby, Hull HU10 6RJ

Telephone: 01482 762 166


Data Protection Officer (DPO): Fran Bradley



If you have concerns about our use of your personal information, you can reach out to us directly or file a complaint with the Information Commissioner’s Office (ICO).

ICO Helpline: 0303 123 1113

ICO website:

Rezee Ltd ICO Registration: ZB197729


*Last updated: December 2023*